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Terms of Service

Last updated: March 3, 2026

These Terms of Service ("Terms") govern your use of the PetDiet mobile application ("App") provided by PetDiet ("we", "our", or "us"). By downloading or using the App, you agree to these Terms.

1. Use of the App

PetDiet is a pet nutrition and health tracking application designed to help pet owners manage their pet's diet, health, and wellness. You may use the App for personal, non-commercial purposes in accordance with these Terms.

2. AI Disclaimer

The AI assistant in PetDiet is for informational purposes only and does not constitute veterinary advice. The AI-generated recommendations regarding nutrition, health, and wellness are general in nature and should not replace professional veterinary care. Always consult a qualified veterinarian for medical decisions about your pet.

We do not guarantee the accuracy, completeness, or suitability of any AI-generated content. You acknowledge that you use AI features at your own risk.

3. Nutritional Information

Feeding calculations, calorie recommendations, and nutritional data provided by the App are estimates based on general guidelines. Individual pet needs may vary based on health conditions, activity levels, and other factors. Consult your veterinarian for personalized dietary plans.

4. Subscriptions

4.1 Free and Premium Plans

PetDiet offers both free and premium ("PetDiet Pro") tiers. The free tier includes basic features with usage limits. PetDiet Pro unlocks all features including unlimited health diary entries, AI chat, weight tracking, and vet reports.

4.2 Billing

  • Payment is charged to your Apple ID account at confirmation of purchase
  • Subscriptions are available on a weekly, monthly, or annual basis
  • Prices are displayed in your local currency before purchase

4.3 Auto-Renewal

Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current billing period. Your account will be charged for renewal within 24 hours prior to the end of the current period at the same rate.

4.4 Cancellation

You can manage and cancel your subscription at any time through your Apple ID account settings (Settings > Apple ID > Subscriptions). Cancellation takes effect at the end of the current billing period. No refunds are provided for partial billing periods.

4.5 Free Trials

If a free trial is offered, it will automatically convert to a paid subscription at the end of the trial period unless cancelled at least 24 hours before the trial ends. Any unused portion of a free trial will be forfeited when you purchase a subscription.

5. User Responsibilities

You agree to:

  • Provide accurate information about your pets
  • Use the App in compliance with applicable laws
  • Not attempt to reverse-engineer, decompile, or tamper with the App
  • Not use the AI features to generate harmful, abusive, or inappropriate content
  • Not use the App for any commercial or unauthorized purpose

6. Intellectual Property

The App, including its design, features, code, and content, is owned by PetDiet and protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the App for personal purposes.

7. Data and Privacy

Your use of the App is also governed by our Privacy Policy. By using the App, you consent to the collection and use of information as described in the Privacy Policy.

8. Limitation of Liability

To the maximum extent permitted by law:

  • The App is provided "as is" and "as available" without warranties of any kind
  • We do not warrant that the App will be uninterrupted, error-free, or completely secure
  • We are not liable for any health outcomes, dietary results, or veterinary decisions made based on information from the App
  • Our total liability for any claims arising from use of the App shall not exceed the amount you paid for the App in the 12 months preceding the claim

9. Indemnification

You agree to indemnify and hold harmless PetDiet from any claims, damages, or expenses arising from your use of the App or violation of these Terms.

10. Termination

We may terminate or suspend your access to the App at any time if you violate these Terms. Upon termination, your right to use the App ceases immediately.

11. Changes to Terms

We may update these Terms from time to time. Continued use of the App after changes constitutes acceptance of the updated Terms.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the United Kingdom.

13. Contact Us

If you have any questions about these Terms, please contact us at:

support@petdiet.uk

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